The Engagement Suite is four tools working as one.
The missed call.
62% of inbound calls go unanswered after business hours. 85% of those callers never call back.
The slow reply.
Leads who get a reply within 5 minutes are 21× more likely to convert than those who wait 30 minutes. Most businesses average 47 hours.
The fragmented thread.
A prospect DMs you on Instagram, emails the next day, and calls a week later. Three reps see three different conversations. The prospect feels like a stranger every time.
The forgotten review.
92% of consumers check reviews before buying. Most of your happy customers never leave one — because nobody asked.
Four tools. One subscription.
AI Booker
24/7 conversational AI that qualifies leads, books appointments, and texts back missed calls within 60 seconds. Trained on your offer, your tone, your calendar, and your qualification criteria. It handles the conversation; you handle the meeting.
Unified Inbox
Email, SMS, Instagram DMs, Facebook Messenger, Google Business chat, and WhatsApp (Scale tier) — all in one thread per contact. Team-shared, with assignment rules, SLA timers, and full conversation history that follows the customer across channels.
Content Studio
Visual scheduler for social posts and email campaigns. Drag-and-drop calendar, brand asset library, AI-assisted copy, and multi-channel distribution from a single composer.
Reputation Requests
Automated review asks via SMS and email after every successful interaction. Timed to your industry’s optimal window. Funnels happy customers to Google and Facebook; routes unhappy ones to your inbox first — so you fix problems before they become public reviews.