TERMS OF SERVICE
Last Updated: 12/9/2025
1. Acceptance of Terms
By accessing or using the services provided by Richburg Consulting (“Company,” “we,” “us,”
or “our”), including but not limited to the Sales Cockpit, Agency-in-a-Box, AppForge, and any
associated software, websites, or applications (collectively, the “Services”), you (“Client,” “User,”
or “you”) agree to be bound by these Terms of Service (“Terms”). If you do not agree to these
Terms, you must not access or use our Services.
2. Description of Services
Richburg Consulting provides a suite of business growth technologies, including:
● SaaS Platforms: CRM, Automated Dialing, SMS Marketing, and Reputation Management
(The Sales Cockpit).
● Operational Tools: Client Portals, Invoicing, and Project Management integrations.
● Development Services: Rapid application development and custom software
architecture (AppForge).
● Reseller Solutions: White-label agency capabilities (Agency-in-a-Box).
3. Account Registration and Security
To access the Services, you may be required to register for an account. You agree to provide
accurate, current, and complete information during the registration process. You are responsible
for maintaining the confidentiality of your account credentials and for all activities that occur
under your account. You must notify us immediately of any unauthorized use of your account.
4. User Responsibilities & Acceptable Use
4.1. Compliance with Laws
You agree to use the Services in compliance with all applicable local, state, national, and
international laws.
4.2. Telephony and SMS Compliance (CRITICAL)
You acknowledge that the Services allow for the transmission of SMS/MMS messages and
voice calls. You agree to strictly adhere to the Telephone Consumer Protection Act (TCPA),
the Can-Spam Act, and all A2P 10DLC regulations.
● You must obtain explicit consent (opt-in) from contacts before sending marketing
messages.
● You are solely responsible for all content transmitted through your account.
● Richburg Consulting reserves the right to immediately suspend any account suspected of
spamming, “cold texting” without consent, or violating carrier regulations.
4.3. Prohibited Conduct
You agree not to:
● Use the Services for any illegal purpose or in violation of any laws.
● Reverse engineer, decompile, or disassemble any aspect of the Services.
● Resell or sublicense the Services without a specific written Reseller Agreement (e.g.,
Agency-in-a-Box).
5. Fees, Payments, and Refunds
5.1. Subscription Fees
Services are billed on a subscription basis (Monthly or Annually). Payments are due in advance
of the service period. You authorize us to charge your payment method automatically for
renewal terms.
5.2. Setup and One-Time Fees
All Setup Fees, Onboarding Fees, and AppForge Architecture Fees are non-refundable.
These fees cover the labor and resources allocated to configure your environment.
5.3. Refunds
Monthly subscription fees are non-refundable once the billing cycle has commenced.
Cancellations must be made at least 5 days prior to the next billing date to avoid being charged
for the subsequent month.
5.4. Late Payments
Failure to pay subscription fees may result in the immediate suspension of your access to the
Services.
6. Intellectual Property
6.1. Company IP
All rights, title, and interest in the Services, including the platform architecture, code, logos, and
trademarks, remain the exclusive property of Richburg Consulting.
6.2. Client Data
You retain ownership of all data, leads, and content you upload to the Services (“Client Data”).
You grant us a license to host, copy, and display Client Data solely as necessary to provide the
Services to you.
7. Agency-in-a-Box / Reseller Specific Terms
If you purchase “Agency-in-a-Box,” you are granted a limited, non-exclusive license to resell
specific sub-accounts of the platform to your clients.
● You are responsible for providing first-line support to your sub-accounts.
● You are responsible for ensuring your sub-accounts comply with all Terms, including
Telephony/SMS compliance.
● We reserve the right to terminate any sub-account that violates these Terms, regardless of
your status as a reseller.
8. Disclaimer of Warranties
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF
ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES
WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, RICHBURG CONSULTING SHALL NOT
BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE
DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF
YOUR USE OF THE SERVICES.
10. Termination
We may terminate or suspend your account and access to the Services immediately, without
prior notice or liability, for any reason, including limitation if you breach these Terms. Upon
termination, your right to use the Services will cease immediately.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of
[Insert State], without regard to its conflict of law provisions.
12. Contact Information
For any questions about these Terms, please contact us at: Richburg Consulting